Tom Alex - Portfolio

Professional Summary

A dedicated and detail-oriented Senior IT Specialist with 8+ years of experience in Active Directory management, Windows Server administration, PowerShell scripting, and IT asset management. Proven track record in delivering robust IT infrastructure solutions, enhancing operational efficiency, and reducing costs.

Core Competencies

Active Directory Administration
Windows Server (2016/2019)
Group Policy Management
PowerShell Scripting
IT Asset & Software Asset Management
Troubleshooting: Windows OS, Office Suite, Network Issues

Professional Experience

Senior System Administrator

Savista Global Solutions | July 2022 – Present

Managed Active Directory Domain Services for 1000+ users.
Administered antivirus solutions and patch management using WSUS.
Led server consolidation projects, reducing costs by 20%.
Automated administrative tasks with PowerShell.

Associate Professional - Help Desk

Sutherland Global Services | Nov 2017 – July 2022

Provided first-level support for network and user account issues.
Managed Active Directory and file server permissions.
Handled ServiceNow ticket management and critical incident response.

Education

B.E. in Computer Science | Rajiv Gandhi College of Engineering | 2015
HSC | Madras Christian College Higher Secondary School | 2011
SSLC | Madras Christian College Higher Secondary School | 2009

Contact

Email: tomalex18@gmail.com

LinkedIn: Tom Alex